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  2. Design and styling

Design and styling

Create a look-and-feel that perfectly matches your brand

Customizing your theme

  • Promoted article Using Google fonts in your theme
  • Branding your Help Center
  • Editing CSS and JavaScript
  • Editing and compiling styles using Sass
  • Using your own theme assets

Updating page templates

  • Understanding Guide templating
  • Rendering HTML using JavaScript
  • Customizing page templates with HTML and Curlybars
  • Using variables in CSS and HTML
  • Adding multiple templates to your theme
  • Changing page templates in Guide

Adding visually engaging elements to content

  • Drawing attention to information with call outs
  • Getting technical with code blocks
  • Adding figures and images to articles
  • Customizing list styles
  • Emphasizing points with block and pull-quotes
  • Organizing information in tables

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Enhancing content with interactive elements

  • Promoted article Using tabs to organize content
  • Making content easy to find with toggles and accordions

Customizing CSAT

  • Understanding CSAT
  • Using CSAT
  • Displaying satisfaction ratings in the Help Center
  • Customizing your customer satisfaction survey
  • Working with satisfaction reasons
  • Enabling and customizing satisfaction reasons

Customizing the Web Widget

  • Using the Web Widget
  • Configuring Web Widget components
  • Adding the Web Widget to a website
  • Customizing the appearance of the Web Widget
  • Removing the Web Widget from your website
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